GroupID 9 and 10 - Authenticate
We have installed GroupID 9 and on launching GroupID Management Console, it does not connect to the identity store. When we right-click the GroupID node and select Connect to Identity Store, it does not properly load the Authenticate window.
Further, when we try to launch a GroupID Self-Service portal, we face the same problem. Is there a possible workaround to the above problem statement?
Follow these steps to resolve the above problem statement.
We need to assign full control rights to IUSR on the GroupID 9 installation directory.
- Go to the GroupID 9 installation directory.
- Open the properties of the GroupID 9.0 folder. On the Security tab, add IUSR and assign full control.
- Reset IIS by typing IISRESET in the Run dialog box.
- Launch GroupID Management Console, right-click the GroupID node and select Connect to Identity Store.
These steps should resolve the issue and the Authenticate window should load properly.
GroupID Online Help topic: Connecting GroupID to an Identity Store