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Applies To:

GroupID 9 and above

More Information:

GroupID can be uninstalled at two levels:

Note: Before you uninstall GroupID, make sure that the logged-in user is a member of the local Administrators group on that machine.
Make sure GroupID is fully closed before you begin the uninstall process.

Uninstall GroupID to upgrade to a newer version:

To uninstall the current GroupID version to upgrade to a newer version, follow the steps below:

  1. Double-click the setup.exe file available in the GroupID installation package to launch the GroupID Installer:

  2. Click Uninstall GroupID. This uninstalls the GroupID application files from Programs & Features in the Control Panel.

Now proceed to upgrade to a newer version of GroupID. For this:

  1. Click the Install GroupID link on the GroupID Installer to install the latest version of GroupID.
  2. After installation, run the Upgrade wizard to make the data created with an earlier GroupID version compatible with the new version.

Uninstall GroupID completely from machine:

Click Uninstall GroupID on the GroupID Installer to uninstall the GroupID application files from your computer.

Next, remove the following to completely uninstall GroupID from your machine:

Remove the GroupID installation directory

  1. Go to the location X:\Program Files\Imanami (where X represents the GroupID installation drive).
  2. Delete the directory named GroupID [version], for example, GroupID 9.0.

Remove other relevant directories

  1. On the Windows Run dialog box, type the following command: %ALLUSERSPROFILE%\Imanami
  2. From the location referenced by the given command, delete the GroupID folder.

GroupID DLLs

  1. Go to C:\Windows.
  2. Search all DLL files having names starting with Imanami. You can find the files by typing Imanami*.dll in the Windows Explorer Search box.
  3. Delete these files.

Remove registry keys

  1. Open the Registry Editor by typing regedit in the Windows Run dialog box.
  2. Delete the following registry keys (for GroupID 9):
       
    HKEY_CURRENT_USER\Software\Imanami\GroupID\Version 9.0  
    HKEY_LOCAL_MACHINE\Software\Imanami\GroupID\Version 9.0

Remove GroupID Services files

Follow these steps to remove GroupID Data Service and GroupID Security Service files:

  1. Go to the following location: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\Temporary ASP.NET Files
  2. Delete these folders: groupiddataservice and groupidsecurityservice.

Remove portal files

Follow these steps to remove GroupID Self-Service and GroupID Password Center portal files:

  1. Open the Internet Information Service console by typing inetmgr in the Windows Run dialog box.
  2. Under the GroupIDSite node in the console tree, locate the portals that you have created using the Self-Service or Password Center module.
  3. Delete each portal one-by-one by right-clicking it and clicking Remove in the shortcut menu.
  4. After removing the portals, go to the following location:
    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\Temporary ASP.NET Files.
  5. Delete each portal folder one-by-one.
     
    Note: If you have installed Password Center Client on your machine(s) and want to uninstall it as well, refer to GroupID Password Center Client Configuration Guide.

Remove the GroupID application pool

Follow these steps to remove the GroupID app pool from IIS:

  1. Open the Internet Information Service console by typing inetmgr in the Windows Run dialog box.
  2. Expand the <machine name> node in the console tree and click Applications Pools.
  3. On the Application Pools page, delete GroupID App Pool.

Remove GroupID Certificates

Follow these steps to remove GroupID certificates from IIS:

  1. Open the Internet Information Service console by typing inetmgr in the Windows Run dialog box.
  2. Click the <machine name> node in the console tree. On the Features View tab, select Server Certificates in the IIS section.
  3. Delete these certificates bound to GroupIDSite (the site deploying GroupID Data Service):
    • GroupIDSecurityService
    • Imanami GroupID Certificate
Note: Do not remove these certificates if another GroupID version is installed on the machine.

Reference:

GroupID 10 Installation & Configuration Guide

Keywords: GroupID, Clean, uninstall, remove, upgrade